Royal Caribbean Cruises Ltd., the world’s second largest cruise line operator, has extended a contract with Speedcast that will bolster bandwidth and help elevate the guest experience on 37 cruise ships.
Speedcast is the world’s most trusted provider of highly reliable, fully managed, remote communication and IT solutions.
Speedcast’s experience with Royal Caribbean dates back to 2006, when the company installed RCCL’s first Ku-Band VSAT antenna on board a vessel to satisfy peak seasonal communication demand in the Brazil region. The Speedcast network now delivers fully managed communications solutions and value-added services to 37 Royal Caribbean brand ships for shipboard administration, and guest and crew usage. Multiple antennas on each ship with seamless automatic failover between Ku-Band and C-Band ensures high availability and Service Level Agreements (SLAs).
Guillermo Muniz, director, Network and Satellite Engineering, Royal Caribbean, gave the following statement: “Speedcast has been an integral part of our long-standing efforts to implement the latest connectivity solutions that allow us to provide enhanced communications for everyone, from our guests onboard to our employees onshore.
We are consistently raising the bar on ship innovation and increasing requirements, and Speedcast is right there with us, collaborating to make sure that we have the infrastructure and support to deliver the best experience.”
PJ Beylier, CEO, Speedcast, said “Over the past 11 years, we have seen tremendous growth in Royal Caribbean’s business, and we look forward to helping them continue to develop their brands as they introduce new ships and look for innovative ways to enhance guest and crew experiences.”